Frequently asked questions.
Unfortunately, we are unable to offer home visits at the moment.
Whilst it is not ideal that we are on the first floor, we are always able to help patients negotiate our 2 very short flights of stairs (7 steps per flight). There is a chair at the bottom and a landing area halfway up. We do find however that some patients who think they are unable to manage the stairs, often do really well with the help of an experienced physiotherapist.
Yes, we can refer you on for imaging to a local centre or back to your GP, and to our own Injection clinic.
At the initial consultation appointment, a full assessment of the problem will be carried out and you will have the opportunity to discuss your concerns with your Physiotherapist. Your physiotherapist will advise you on the best course of action for your particular injury/ailment and will provide a programme of exercises which you can continue with at home. They will also carry out some hands-on treatment and/or manipulation, where appropriate.
Yes. We have a clinic open on Saturday mornings.
Yes. We can offer appointments until 8pm on Tuesdays and Thursdays.
Yes. Our vestibular specialist has a clinic in Locksbottom on Thursdays (midday-8pm), and some Saturday mornings.
You can park in the Sainsburys carpark or on the high street. You will need to pay the standard meter charges.
You do not need to see your GP to book with us. You can self-refer or ask your consultant to refer you.
The initial consultation appointment will last between 45 mins-1 hour. Follow-up consultations are approx. 30 mins. The number of sessions you will require will be dependent on the type of injury and speed of recovery.
We are a busy clinic and appointments are in high demand so if you need to change or cancel your appointment, we ask that you provide as much notice as possible. Cancellations received with less than 24 hour’s notice, or failure to turn up for your appointment, will be subject to a £25 cancellation charge.
Yes. We can take payment for treatment via insurance (eg. BUPA. AXAPPP), providing you have all your policy details at the time of booking. Please note however that any excess on your policy or shortfall of payment by your insurance company will be transferred to you.
All of our physios are well trained and experienced with all parts of the body but some do have a preference as to which areas they prefer so we will try to fit you in with the most suitable physio where possible.
Yes. We have specialist who comes into our Locksbottom practice on the 1st & 3rd Fridays of each month who can provide diagnostic ultrasounds and various steroid injections.
We can offer Winback TECAR therapy for the relief of muscle and joint pain.
We can usually accommodate appointments within a week or so, sometimes sooner if you are flexible with your availability. Our evening/weekend slots do tend to get booked up more quickly.
